Customer Relations eCRM

eCRM or Web based CRM

Self Service CRM
Self service CRM (eCRM) software Enables web based customer interaction, automation of email, call logs, web site analytics, campaign management.

Communication Management
Communication Management Software automates an enterprise's Electronic Surveys, Polls, Questionnaires and enables understand customer preferences (customer care).

eCRM and Call Centre

call centre Calendar-Routing
call center Call-Back-Messaging
call centre Call-by-Call-Routing
callcenter Visible-Queue
CRM solution provider